Please take note of the following important notice regarding the responsibilities of UCT students.

Office of the Deputy Registrar: Academic Administration

January 2025

Student Responsibilities

Student email
We use your UCT email account to communicate with you. Check your UCT email regularly and ensure that your mailbox quota is not exceeded, as messages will not reach you if your mailbox is full. You may auto-forward your UCT email to another email to ensure you receive official notices.

Maintaining personal and academic information
You are responsible for regularly checking and maintaining the following information yourself via Student Self Service. UCT will not accept responsibility for consequences of incorrect, outdated, invalid or missing information:

1. Contact Information: Addresses, Telephone Numbers and Emergency Contacts
This information must be up-to-date to ensure that communications reach you and that you are contactable by University staff.

2. Bank Account Information
No cash payments are made to students. Any financial aid allowances, bursary advances and other refunds will go to the bank account that you specify.

3. Course Registrations
Make sure that your course registrations are correctly reflected, as late changes will incur fee penalties. Changes and refunds are not allowed after the published deadlines.

4. Fee Account
Check this regularly. Statements are emailed to the Fee Payer’s email address you provide. If this information is not maintained on the system, statements will be emailed to your UCT email address.

Protect your password
Do not divulge your password to anyone. Do not leave a PC unattended if you are logged in. UCT will not accept responsibility for damage or loss arising from abuse of your User ID and Password.

Accessing Student Self Service:
Student Self-Service is available from the Students UCT Website as follows:

  • Current Students > Online resources > Undergraduate
  • Current Students > Online resources > Postgraduate & postdoctoral
  • Log in using your UCT student number and UCT network password

Obtaining end-of-year results
The date for the release of end-of-year results is as set on the academic calendar. After this date, you can view your results via View Grades on PeopleSoft Self-Service. You can also access and download your Academic Record via PeopleSoft Self-Service. If you require an official transcript, you can contact the Student Records Office (transcripts@uct.ac.za) to request and pay for an official transcript.

Dr Karen van Heerden
Deputy Registrar: Academic Administration